Online orders
Online orders:
All orders placed by our customers are processed by our team in the shortest possible time.
All orders who arrive (from Monday to Friday) before 12:00, will be sent the same day. The one passed in the afternoon or in the weekend, will be sent the next open day.
If you do not receive a confirmation email from Cakelicious.ch after payment of your order, please contact our team as soon as possible.
Delivery charge for Priority Mail (A):
You read correctly; all our orders are sent by Priority mail (A). And there are no additional charges bases on weight!
Delivery charges are only 8 CHF for all orders except for the following cases:
- If the total of your products is less than 20 CHF, a fee of 5 CHF is added (Fee + delivery = 13 CHF)
- If the total of your products is more than 150 CHF, the shipping costs are free.
New option: Pick-up in “Symbiose épicerie”
If you are in a hurry, that you live near Farvagny (Exit Rossens in the Highway) and it is a weekday, then here is an option for you.
You can make your order online and choose the Pick-up option in “Symbiose épicerie”, Zone industrielle d'in Riaux 8, 1726 Farvagny.
All orders who arrive (from Tuesday to Friday) before 12:00 can be pick-up as soon as you receive the e-mail confirmation. This e-mail usually arrives between 13:00 and 14:00 the same day.
For informations about opening hours, you could find them on this link: opening hours
Orders made during the weekend (from Friday noon to Tuesday noon) are therefore to be picked up from about Tuesday 14h (always upon receipt of the confirmation email).
Order less than 20CHF have 5CHF taxes. From 20CHF order, this Pick-up is free of charge.